Overnight Front Desk

Welcome to the judgement free zone!  A place where everyone feels welcome.  Here at Planet Fitness, we are known for creating a welcoming and non-intimidating environment for gym goers.  We are looking for enthusiastic individuals to join our team and help us maintain our positive atmosphere!

We are searching for Overnight Team Members to join our planet!  In this position, you will be the first point of contact for our awesome members and their guests.  Your primary responsibilities will include greeting members, answering inquiries, managing memberships and ensuring our front desk operates smoothly.  Our overnight position is part-time, and the hours are 10:00pm-6:00am.

Check out our awesome Company Benefits:

• Free Black Card Membership
• Paid Personal Time Off
• Medical, Dental and Vision Benefits
• 401k Plan with Employer Match 
• Upbeat, Team-Oriented Environment
• Consistent & Flexible Work Schedule
• Training with Growth Opportunities

As a member of our team, you will be responsible for creating a positive member experience by providing a superior & friendly level of customer service to Planet Fitness members, prospective members & guests.

Essential Duties & Responsibilities:

• Greet all members & guests to make everyone feel comfortable & welcomed!
• Check members in, conduct tours, sign up new members, log amenities, etc.
• Update member information like addresses, billing information, etc.
• Answer phones and assist callers with a variety of questions.
• Respond to member questions or concerns in a timely & professional manner.
• Use Point of Sale systems to process purchases.
• Maintain a spot-free facility by helping with cleaning & sanitizing!
• Close out Point of Sale systems at the end of each day 

Physical Demands

• Continual standing & walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to lift up to 60 lbs. 

Compensation: $16.00 per hour

Qualifications 

• Positive & Upbeat attitude!
• Basic computer proficiency with an eye for accuracy.
• Punctuality & reliability is a must.
• Exceptional customer service skills.
• CPR/AED certified (if not, training will be provided by PF)
• Interact in a positive & professional way with everyone, exceeding expectations.
• Must be 18 years of age or older.
• Customer Service background preferred.