Front Desk Clerk, Courtyard at Kennedy

Delaware North Parks and Resorts is hiring full-time or part-time Front Desk Clerks to join our team at Courtyard at Kennedy in Titusville, Florida. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Our location on the Intracoastal waterway directly across from Kennedy Space Center's launchpads makes for one exciting work environment. Our resort hotel with rooftop bar and restaurant and expansive pool area attracts guests from around the globe. Join our team and you can watch rocket launches and meet astronauts while getting paid! 

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Employee discounts on food at on-site restaurants
• Generous Marriott discounts
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Delaware North operates Courtyard by Marriott Titusville - Kennedy Space Center in Florida. The Space Bar, a rooftop deck, offers a broad, casual menu, space-inspired cocktails, and unobstructed views of the space center’s launch complexes. Other hotel amenities include extended suites, eight ground-floor walkout rooms, a large outdoor resort-style pool with a children’s section, and much more. As a Delaware North team member, you'll receive career development and growth opportunities, and cross-training. 

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

• Strong problem-solving skills and the ability to handle guest inquiries and concerns professionally.  
• A detail-oriented mindset is needed to ensure seamless guest experiences and accuracy in reservations and records.  
• Excellent communication and interpersonal skills to provide warm and efficient service.  
• Hotel experience preferred, but we are willing to train the right person with a passion for hospitality.  
• Ability to work collaboratively in a team environment while maintaining high service standards.
• Able to cross-train in overnight shifts for flexibility and broader skill development.

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts