Job Title: Front Desk Clerk- Overnight
Days Inn & Suites Sunnyvale, Sunnyvale, CA
Job Type: contract /1099 / Part Time
Salary: $19/hr
About Us:
At Days Inn & Suites Sunnyvale, we pride ourselves on delivering exceptional guest experiences in a warm and welcoming environment. Located in the heart of Silicon Valley, our hotel is the perfect blend of comfort and convenience. Join our team and help us create memorable stays for our guests!
Job Summary:
We are seeking an enthusiastic and customer-focused Front Desk Clerk to be the first point of contact for our guests. As a Front Desk Clerk, you will play a key role in ensuring smooth check-ins and check-outs, providing excellent service, and resolving guest inquiries with a friendly and professional demeanor.
Responsibilities:
• Greet and welcome guests upon arrival with a positive attitude.
• Perform check-in and check-out processes efficiently.
• Handle guest reservations,cancellation, and modifications.
• Answer phones and respond to guest inquiries about hotel amenities, local attractions, and directions.
• Manage cash and credit card transactions accurately.
• Address and resolve guest concerns promptly and professionally.
• Maintain a clean and organized front desk area.
• Collaborate with housekeeping and other departments to meet guest needs.
Requirements
Qualifications:
• High school diploma or equivalent required.
• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong multitasking and organizational abilities.
• Proficient in using computers; experience with hotel management software is a plus.
• Ability to work flexible hours, including weekends and holidays.
• A friendly and professional demeanor.
How to Apply:
If you are passionate about hospitality and providing excellent customer service, we’d love to hear from you! Please submit your resume and a brief cover letter.
Join our team and help make every guest’s stay unforgettable!
Benefits
Benefits:
• Flexible scheduling.
• Opportunity for growth and advancement.
• Employee discounts on hotel stays.