Front Desk/Administrative Associate, Del Rio, TX - Catholic Charities

Mission: The mission of Catholic Charities is to provide for the needs of our community 

through selfless service under the sign of love.

Summary:

The Administrative Associate will be responsible for assisting the organization with a variety of daily tasks to ensure successful operations in all areas. The Administrative Associate will need to demonstrate the ability to multitask, handle confidential information with discretion, and utilize significant amounts of independent judgment. Due to limited staffing, the Administrative Associate shall have front desk duties which makes this individual the first point of contact that a visitor has when they arrive to Catholic Charities. The Administrative Assistant works closely with the Director and performs tasks necessary for continued operations – Mission Advancement, Administration, and Programs. The individual is organized, positive, takes initiative, and can handle multiple and varied tasks at a time. 

Position Responsibilities:

· *Assist staff with various administrative and clerical tasks.

· *Serve visitors by greeting, welcoming, and directing them appropriately. 

· *Maintain visitor and client logs

· *Answer or refer visitor inquiries professionally and courteously. 

· *Answer main office phone, transfer calls, and review voicemails.

· *Maintain front desk calendar.

· *Schedule client appointments as directed. 

· *Assist with data entry and maintaining files as requested by staff.

· *Make copies and organizing client files when requested by staff. 

· *Refer clients for supplemental services as appropriate. 

· *Receive and sort daily mail and delivery packages. 

·Take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.

· Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.

· Must complete all required professional development assigned in a timely manner

Other duties as assigned by Director 

Competencies

Adaptability

Customer Services

De-escalation

Critical Thinking

Empathy

Minimum Qualifications: 

• Education
  • Bachelor’s Degree preferred, High School diploma/GED required
• Experience
  • Minimum of 3 years’ experience in a professional  administrative or related capacity. 
• License and Credentials
  • Reliable transportation
  • Valid Driver’s License, with a clean driving record
  • Valid Vehicle Insurance

Minimum Knowledge and Skills: 

· Proficiency with MS Office Suite (Word, Excel, Sharepoint, Outlook)

· Must be detail oriented, organized, self-motivated, work well independently and on a team;

· Must have good written and verbal skills;

· Must have good critical thinking and problem solving skills.

· Bilingual in English/Spanish preferred

Travel Requirements:

Travel requirements for the position includes 0% local and 0% overnight.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.